ServiceMax 14 14.10.011
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Free Version
Publisher Description
***The ServiceMax Winter 14 for iPad app is part of the ServiceMax Winter '14 release. To take advantage of the powerful new features in this updated application, customers need to upgrade to both the ServiceMax Winter 14 release and the ServiceMax 14 Mobile for iPad app. For our newest app, please see ServiceMax Spring 14 for iPad.*** The award-winning ServiceMax Mobile for iPad will bring the power of your entire organization to every service call. Field service technicians now have mobile access to everything they need to deliver flawless field service, regardless of Internet connectivity. Combined with the intuitive usability of the iPad, ServiceMax delivers unsurpassed technician productivity and customer satisfaction. Benefits -------- Delight customers by arriving on time and well equipped to solve their issue fast Decrease time spent on work orders and service reports; quickly tally parts and repair costs, debrief and close work orders on the spot Improve first time fix rates (FTFR) by facilitating real-time collaboration in the field with ServicePulse and FaceTime; bring the knowledge of the entire organization to every customer visit Sell more services by keeping service technicians well informed with full customer, product, and work order history, as well as recommendations for up-sell and cross-sell opportunities and access to current pricing Decrease administration, days sales outstanding(DSO) and improve the accuracy of billing with real-time signature capture while on-site Features -------- Continuous store & forward capabilities, so that technicians can access customer or product information or capture service details remotely, regardless of internet connectivity Single sign on(SSO) and OAuth 2.0 to ensure seamless, secure access Configure once, deploy everywhere: ServiceMax s unique Infinity Framework enables your service delivery workflow through wizards called Service Flow Manager (SFM), business rules(advanced data validation) and search(SFM Search), and then deploys these configurations to both the web and iPad application instantly Accessible customer and product data so that everyone from service technicians to the sales team to product managers - has instant access to important information Access to a rich media knowledge base so technicians can view videos and product manuals at the customer site Clear and intuitive business processes so users are guided through their specific workflows Calendar view of work orders and associated tasks that can be dynamically changed Access to all pertinent data: entitlement verifications, customer history, location, contacts, product service history, repairs, warranties and more Easy to search for parts and products in trunk stock and the trunk stock of nearby technicians Advanced data validation during data entry ensures data integrity even if connectivity is not available Smart Business Doc templates to create service reports, invoices, etc. and share them with customers while on site Summary invoice enables multiple signature captures, PDF creation and integration to email for immediate invoicing Attach photos, video or files to keep everything organized and referenced for remote access Note: "Continued use of GPS running in the background can dramatically decrease battery life."
Requires iOS 7.0 or later. Compatible with iPad.
About ServiceMax 14
ServiceMax 14 is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops ServiceMax 14 is ServiceMax Inc. The latest version released by its developer is 14.10.011.
To install ServiceMax 14 on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2013-12-09 and was downloaded 4 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the ServiceMax 14 as malware if the download link is broken.
How to install ServiceMax 14 on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the ServiceMax 14 is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After ServiceMax 14 is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
